To be truly successful in implementing and sustaining any process or performance improvement initiative, all employees, from senior management through to front-line workers, need to understand basic concepts and more importantly, their role in achieving organizational success. Landmark has 25+ years experience in developing and delivering public and customized in-house training packages to enable organizations to succeed.
Landmark can assist in the development of process and performance content through the facilitation of design sessions around strategic/operational performance measurement, causal/logic model creation or validation, and business process mapping and optimization strategies. We also provide services around implementing improved operational cost management practices, and utilizing state-of-the-art process modeling and costing technology solutions.
Larger scale process or performance improvement initiatives require strong internal engagement and experienced external support to avoid the pitfalls common in many enterprise change management efforts. Landmark offers 25+ years of expertise in working with clients across the glove on organization-wide process and performance improvement programs including the application of business process improvement strategies and business/cost modeling software.