Resources

business process analysis & costing (BPAC) workshops

Using BPAC to Create a Digital Twin of an Organization (DTO)

This two-day workshop (delivered in 4 successive half-day sessions) is offered to assist organizations better understand the critical success factors associated with driving a “Business Process Improvement” culture in their organizations. Through the use of real-world examples and an interactive “hands-on” case study, participants come away with “ready to apply” tips and techniques to enhance efficiency and costing initiatives by creating Digital Twin of an Organization (DTO) models.

recorded webinars & VIDEOS

Business Process Optimization using a DTO

This 60 minute seminar presented at Dalhousie University explores how Digital Twin models support multi-functional collaboration and provide new strategic, operational, and financial insights to any organization. The focus of this seminar is applying DTO in the manufacturing industry including how Crosby Foods created and benefited from their own DTO modeling experience.

How BPAC enables a DTO model to better manage the Total Cost of Quality (54 mins)

An overview on how Business Process Analysis & Costing (BPAC) concepts can be used to create Digital Twin of an Organization (DTO) models to help identify, measure and manage the Total Cost of Quality (TCQ) in any business.

FMI Webinar - Optimizing Resources and Operational Planning by Applying Lean and BPAC at Nova Scotia Crown Lending

Presented at FMI's National Conference in Fall 2021, this 54 min webinar discusses how Nova Scotia Crown Lending applied Lean and BPAC techniques to better understand workload requirements, improve business processes and manage staffing requirements.

Applying BPAC-DTO Technology for Contact Center Costing and Optimization

A short 18 minute video highlighting how a leading-edge BPAC-DTO software, Collaborative Business Planning, can be used for improving Contact Centre operations.

Publications

Journal of Cost Management, September/October edition, Volume 25, Number 5, Copyright (2021) Thomson Reuters/Tax & Accounting

An overview on how Lean Value Stream Mapping (VSM) can be enhanced via Activity-Based Planning (ABP) concepts for better insights into resource capacity management and costing. The article describes how the Lean DMAIC approach overlaps with a well known 8-Step implementation methodology for ABP. It also describes various Lean and ABP technologies that support this vision of an integrated solution.

OUR WORKSHOPS, WEBINARS AND PUBLICATIONS